International business travel spending is predicted to exceed $1.6 trillion by the year 2020. There are almost 500 million individual business trips per year in the US alone, and roughly half of those travellers do not inform their companies of where ...
You’re wrong! It’s something most of us don’t like to hear let alone in our professional environment. It has a way of causing us to get defensive because we feel it questions our competency or bruises our ego. Either way, when we hear it we tend to put ...
If you had to guess, how many times a day do you think we check our mobile devices? According to The Journal of Accountancy, the average person checks 47 times, whilst those aged between 18-24 checking their mobile 86 times a day. That's a lot of ...
Last week I was fortunate to attend the “Future of Customer Experience” conference with one of my colleagues Mark, hosted by one of our great technology partners, Zendesk. The day was filled with informative topics, wonderful keynote speakers and great ...
